Certificate Courses

Foundation Certificate in Human Resource Management (FCHRM)®

Learn the basics of Human Resource Management – How HR is the most essential part of business, how it optimizes talent as a resource and business driver, and how HR management is the key to transforming a business into a sustainable social enterprise.

Key Focus: Fundamentals of HR Management

Ideal for: Professionals new to HR Management, professionals wanting to shift to HR as a career, entry level HR professionals, professionals who would take the Certified Human Resource Associate assessment exam.

Certificate in Service-Oriented Communication

This program highlights the role of service-oriented communication in leadership-enabling executives to better engage stakeholders, manage expectations, and lead with a customer- and people-first mindset. Participants will refine their ability to communicate across diverse audiences, navigate complex conversations, and promote a culture of service excellence within their organizations.

Key Focus: Fundamentals of HR Management

Ideal for: Customer Service Representatives (CSR), Call Center Agents / Contact Center Specialists, Front Desk Officers / Receptionists’ HR Officers and HR Business Partners, Recruitment Officers / Talent, Acquisition Specialists

Certificate in HR Strategy Planning

Equip yourself with tools to align HR initiatives with business goals, ensuring measurable contributions to organizational success.

Strategic Planning

Ideal for: HR Managers, HR Strategists

Certificate in Workplace Psychological Safety

Promote mental health awareness and psychological safety to create an inclusive and supportive work environment.

Mental Health Awareness

Ideal for: HR Practitioners, Wellness Champions

Certificate in Employee Discipline Management

Master the principles and processes for managing employee discipline fairly and legally.

Discipline Management

Ideal for: HR Practitioners, Compliance Officers